We are on a mission to make the web a better place. The following terms, as well as our Policy, Terms of Service and Account Access Policy, Information Sharing Policy, apply to all users.
Last Update: September 1, 2023
The contract takes effect immediately upon service activation. The contract is automatically renewed via the Auto-renewal system if selected by the user for the same term.
The service fee amount can be viewed in the 'wallet' section after logging in. Payment for the service will be made manually by the user based on the top-up wallet. Currently, there is no trial service available. To use the service, you will need to top up your wallet.
The sums due to “WeKYC” do not include the cost of the Internet connection, which remains the Customer's responsibility.
The SaaS Service is provided with subject to the Customer's acceptance of these Terms Of Use at https://wekyc.io/terms.
These T&Cs govern the contractual relationship between the Company and the Customer who accept them without reservation.
Subject to the provisions of public order, “WeKYC” and the Customer may terminate the Contract in the event of serious misconduct, not remedied within thirty (30) days of formal notice, subject to notifying the decision to both parties, by registered letter along with the acknowledgment of misconducts or TOS violations receipt.
Constitutes serious misconducts may include:
Furthermore, the defaulting Party undertakes to compensate the other Party for all proven damages that it has suffered and resulting from the termination of the contract due to a breach by the defaulting Party of its contractual obligations.
In general, we are not offering a refund for our SAAS Service packages, but in some conditions, the user may get a partial or full refund.